The invoice submitted to the MOH for each service needs to comply with specific rules and must show particular information.  We have worked with the MOH and have developed 3 invoice variants which comply and can be produced from the Toniq system.


Invoice through Retail Debtors

Maintain Debtor

The MOH debtor must be setup like this – the address showing the agreement and claimant numbers

From main menu:  

  • 3. Debtors
  • 1. Maintain debtors
  • F11 next page, set Print Private Information and Prompt ref. debits
  • F12 Accept Details


A4 TAX Invoice

From main menu: 

  • 7. Administration
  • 1. Setup
  • 2. Workstation configuration
  • 2. Receipt options
  • F11, F11
  • Set Invoice title to “TAX INVOICE"
  • F12 Accept details

Check the A4 printer is assigned (setting printers is per workstation)

From main menu: 

  • 7. Administration
  • 1. Setup
  • 2. Workstation configuration
  • 1. Device setup


Printing the Invoice

Only ONE invoice number per service per claim period is required.  So component items covered by the service must all be charged together to the MOH debtor.

  • At the ref prompt: enter the claim period – e.g. Claim period January  (REQUIRED by MOH)
  • Then the one transaction (per service) can be printed from within maintain debtor account
    Highlight the invoice within the list
  • press F9 Print Select, A4 Invoice for selected transaction

Note: Make sure the pharmacy name prints both GST number and phone number on the top of the invoice


Processing the claim items, variations

  1. These items can be processed totally as miscellaneous retail products e.g. After hours fees,   MUR packaging etc
  2. They can be processed in dispensary, as FEEs against relevant patients e.g. MUR – Initial consult, MUR – follow-up, MUR packaging.  This ensures that they show on the patient history – as part of their treatment


Processing FEES in Dispensary

If fees are processed in Dispensary and charged directly to the MOH account, numerous invoice numbers will be produced – one for each “Rx” charged.   This will not comply with the MOH invoicing rules.


If on the other hand the fees are allowed to go to the parked transactions list. They can be retrieved altogether at the relevant invoicing time and put through on one transaction/invoice.


But! Check that you do NOT clear down your Rx parked transactions too often – go to POS, Clear Parked Transactions and make sure that the Parked Rx expiry days is at least 40 days.


And since the ‘Rxs’ will have gone to POS for different clients and all be set to seller Dispensary it will be difficult to identify the items to retreive and charge UNLESS you have the barcoded receipts to scan. 


Hint: To make sure you do not miss any, reconcile your receipts against the prescription details report for each MUR fee before doing the charging – so you can reprint any missing receipts.


To setup an MUR (or other) Fee

  • At Rx entry Press F7 Med
  • Enter FEE and press F7 Show Hidden
  • Pick one of the Toniq setup fees e.g FEE – SERVICE 06
    1. Change description:   eg: FEE – MUR Packaging 
    2. Set shortcut eg. MURp
    3. Set Retail price (e.g $5.62 – GST inc price)
    4. Set FEE tick box (bottom right)
    5. F11 – delete Dispensing note and unset prompt
    6. F11, F11, F12 Accept Details



3rd variation: Dispensary Only? 

If you do not have the Toniq Retail system it is possible to process the MUR service components through the private claims system and produce an invoice that complies with the MOH requirements.


The MOH will accept a Private Claims invoice – from Dispensary, provided it is setup as follows:

Using the Private Claims System to invoice MOH

  • Pick any patient (real or MOH)
  • Enter Rx code (NS) press F3 Private Claim
  • Press Enter at Employer, then at Accident Insurer, press spacebar enter and pick Ministry of Health OR setup new insurer, similar to that below with YOUR agreement number and claim number



  • Enter a Form number (1 will do!), then carry on and dispense a Fee setup as the Service or Service components – price is GST inc.


Producing the invoice

From main menu: 

  • Electronic Claiming
  • Private claims
  • Invoice
  • The date range will be for the claim period (usually the calendar month)
  • Pick the Accident Insurer: MOH and print the report 

NB: If services (like MUR) have been dispensed to multiple patients, one page will be produced per patient – so the invoice will be multi-page.