Patient Charges report from the main menu:

  • 5. Dosepacks/Charts
  • 5. Reports
  • 1. Patient charges Report

Has the patient been added to the institution after the script was Dispensed?

The institution on a script is decided at the point of dispensing. If a patient is added to an institution afterwards, the script is not changed as the patient was not in that institution at the time of dispensing. 

When there is a mismatch between the Script Rx Institution and the Institution currently set on the patient record, the label Rx Institution: will display on the Rx.

The institution on a script can be changed retrospectively on individual scripts by editing the item, pressing F10 Other, and selecting 8 Update rx institution. This will update the script institution to match the institution currently on the patient and the Rx Institution: label will disappear from the Rx.

When the Patient Charges Report is run for the required institution, the updated script for that patient will now appear.