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+64 3 341 0195
Knowledge base
Dispensary
Dispensary Electronic Claiming & Digital Certificates
8
Digital Certificate Renewal
When to Resubmit or Resend - Flow Diagram
When to Resend? When to Resubmit?
Loading Claim Reply Files
How to Resend or Resubmit a Claim Item
View all 8
Dispensary Services: Vaccinations, CDOS, CRC, CPAM
6
Funded vs unfunded Boostrix (Tdap) vaccinations
Flu Vaccinations 2022
CDOS Service - Co-Dispensed Opioid
Flu Vouchers and NS Pricing for Flu Vaccinations
CRC Service - Community Residential Care
View all 6
New Zealand Formulary Integration
5
NZF Registration
NZF Monograph and Patient Information Leaflets
NZF Medicine Interactions
NZF Allergies / Adverse Reactions
Convert MIMS Intolerances to NZF Allergies / Adverse Reactions
Dispensary Contact TXT Email and Notes
8
Targeted Flu Vaccination Texts/Emails
Texting (TXT/SMS) and Emailing from Dispensary
Patient Repeat Reminders
Patient Templates / Patient Diary Forms
Patient reminder tasks
View all 8
Dispensary ePrescribing (NZePS)
10
NZePS / E-Prescribing intro/update
Regular patient eRx COPY function.
Toniq Inbox - overview
ePrescribing Resources
eRx scanning failure code BUS002
View all 10
Dispensary Services LTC Long Term Condition
21
LTC - Find potential LTC patients
LTC1 - The Assessment Tool
Reassessing LTC Patients
LTC - Scoring
LTC2 - Service Approach to Evaluation
View all 21
Dispensary Lookups - Dr, SA, NHI, PSC, Addresses
9
NHI Lookup – Setup, Use and Validation
PSC Lookup
Family PSC Lookup
Special Authority Lookup from Dispensary
Transfer Special Authority Between Medicines
View all 9
Dispensing
46
BEGINNERS’ GUIDE TO TONIQ DISPENSARY
Use Medicine Shortcuts for Quicker Selection
Medicine Sundry Label - Use and Setup
Controlled drug repeat dispensing help
Exceptional circumstance dispensing / NPPAs
View all 46
Dispensary Ordering
13
Stocktake End of Year Dispensary
Supplier Message
What Information About Subsidy Status is Available in an Order?
Ordering - Using Max SOH
Ordering - Using Re-Order Points (ReOp) & Re-Order Quantities (ReOq)
View all 13
Dispensary Pricing
7
Shop Price - Normal Dispensing
Miscellaneous Fee/Charge Setup
After Hours Fees, Under 14's, Task Reminders
Pharmacy co-payment discounting
Use Medicine Groups to track loss/gain on medicines with cost margins greater than 3%
View all 7
Dispensary Reports
19
Create a Report of your Top Medicines
Print Patient History
Change Prescribers using Bulk Edit
Patients NOT taking a particular Medicine using Bulk Edit
List medicines supplied to patient/facility with appearance/photo
View all 19
Dispensary Audit Features
1
Patient Audit - historical changes to the patient record.
Dispensary Dosepacks
13
Create a List of my Active Pack Patients
Institution Groups – Why Would I Want Them?
Avoid Wasting Labels When Printing Dosepacks
Script missing from Patient Charges report
Setup and Print CAL’s on Medico Combo/Alpaca packs to satisfy Audit requirements
View all 13
Dispensary Administration and Updates
8
Toniq Forms of Communication
Forward Dating
Changing Prescribers across multiple Patients/Dispensed Rxs
Smoking Cessation
Create URL Quick Access Shortcuts
View all 8
Dispensary Mixtures
7
Find Mixtures Containing
Vary Mixture 101
Add a note to a mixture
Can We Access the eMixt Website in Toniq?
Dermatological Flow Chart
View all 7
Dispensary Southern Cross
3
Report SX Payments
Report SX Patients
Southern Cross - Original Manual
Archived Medicine Information
2
Glucagen Hypokit
Brandswitch Fee Reminder – FAQ
Archived knowledge - Historical
6
CPSA4 Income (Aug 2014)
LTC Last Dispensing Ratio Calculation
Exemption Certificates for PSC – Printing No Longer Needed
LTC - Dates
LTC Last Dispensing Date
View all 6
Prescription Manager
1
Toniq Prescription Manager - Uncollected Prescriptions
Retail
Retail Clients, Loyalty Clubs & Contact Lists
18
Create Targeted Contacts Lists
Christmas Mail-out & Thank You cards
Setting up a “TRACKING ONLY” club (not rewarding)
Restricted Meds Club - Check Collection
Check that your sellers are adding a client to Restricted Meds transactions
View all 18
Retail Debtor, Temp & Layby Accounts
24
Change Debtor Account Statement Messages
Assign Debtor Categories in Bulk
End of Financial Year - Debtor List
Remove Fees when emailing Debtor Statements
Reviewing Debtors Invoices Over a Period of Time
View all 24
Retail Pricelists
11
How to Add a New Retail Pricelist
Updating/Activating Retail Pricelists
Pricelists Information (Notes & Review)
Suppliers with Pricelists assigned
Products not updating from Wholesaler pricelist
View all 11
Retail Point Of Sale (POS) Selling
33
Discounting Scripts at POS
Selecting Customers in POS
Display Full Note When Prompted
Editing Till Receipts headers & footers
Layby: Set Up and Creating a New Sale
View all 33
Retail Orders and Ordering
21
Order Answerback Missing
Populate An Order With Data From A Supplier File
Does the Standard Pricelist set on a product have any effect on ordering?
Edit Retail Orders List & Sort Functions
Finding Items In An Existing/Open Order
View all 21
Retail Stock Labels
3
Reproducing label jobs
Merging &/or Deleting Label Jobs
Adding price label codes
Retail Other
21
Are normal tasks covered over the Christmas and New Year period?
Toniq Staff Security Templates
Shortcuts to Common Websites - Within F1 Help
Staff Christmas Promotion Reminder
Address Shortcuts
View all 21
Retail Stock Management / Maintenance
48
Managing Dead Stock
Tidy up product Manufacturers in Bulk
Find Products Not in Group / Not in Department
Checking High SOH
Overstocked Items
View all 48
Retail Product Specials
6
Setting up Specials via Maintain Products in Bulk (Replicate specials)
Clearing Specials in Bulk
What dates are set on my current ‘specials’?
Setting a special on a product
Specialling a Product range
View all 6
Retail Reports
26
Top Sellers / Best Selling Products
Product Performance Report - Great for Ordering & Supplier Reps
Stock Value - End of Financial Year
Reporting on items within a voided transaction
Do you need a list of all the Departments you have?
View all 26
eShopLink
13
Basics of eShopLink (common Q&A's)
Manually importing products into Storbie
Uploading Products from Retail
Setting product tags in Retail
Setting "Online product names" in Retail
View all 13
Other
Technical
4
Hardware & Operating System Requirements
Toniq Helpdesk
Standard Toniq Server move process
Security recommendations for Toniq customers
Toniq Mobile
6
Android Toniq Mobile - Devices and System Requirements
Staff Configuration and Security for Toniq Mobile
Toniq Mobile: Stocktaking
Toniq Mobile Server: Configure and Connect
Toniq Mobile: Defer scripts from claims
View all 6
General
9
Setup Toniq Backups
Toniq Notices
Linking stockpoints between Dispensary and Retail
Stock Movement Process - Original Manual
Crossover Items
View all 9
Controlled Drug Register
Background information
0
Core workflows
0
Facility maintenance
0
Account maintenance
0
Help Desk Software
by Freshdesk Support Desk