Here are the steps if you end up with two debtor accounts for the same debtor.


From the Main Menu:


  • 3 Debtors, 1 Maintain debtor accounts, log on
  • Start typing the required debtor

 



  • Select the debtor with all the information you want to keep (e.g. the correct address, with the oldest history)
  • Once in that debtor then select F10 Other then M to merge



  • Start typing the account name of the debtor account you want to merge into this one




You can use the account number to verify which debtor account you have open and which one to select to merge into this one



  • Select the account you want to merge into this one.
  •  You will get a prompt





NOTE!!!  BEWARE!!  ONCE YOU SELECT Y THERE IS NO TURNING BACK!


  • F12 Accept details