Serialised products within orders are created, added to and edited in the normal manner. When receiving an order containing items with Serialised stock ticked you will be prompted for the serial numbers.
See the Setting stockcards to track serial numbers section for more details.
NB: If you are unable to enter a serial number at this time you can type the word OVERRIDE (which creates a Serial number entry line with a ‘blank’ serial number) which can then be edited in Maintain Serial Number history on the stockcard itself later.
Once order is received, the Received date, order number and cost are shown in the Serial number history on the stockcard (accessed via stockcard, F6 [Stats], F9 [Serial Nbrs]).
See the "Adding/Editing/Deleting serial number details" section for more details
Serialised products within credit orders are created, added to and edited in the normal manner.
- When 'Adjusting SOH' a Credit Order containing items with Serialised stock ticked a box with the ‘available’ serial numbers (those not sold yet or credit returned at POS) will be displayed. You can either scan or type in the serial number and press Enter, or highlight them in the ‘Available’ list and press Enter to move them into the ‘Crediting’ list.
NB: If you select the wrong serial number reselect it in the 'Crediting S/Ns' list instead and it will be move back.
- Once you have the required number of serial numbers press F12 [Accept Details] to complete the credit.
NB: If you do not enter enough serial numbers before pressing F12 [Accept Details] the following message will be prompted
NB: If you escape the selection screen you will receive the following below.
Once the order is credited, the Received date, order number and costs are shown in the Maintain Serial number history on the stockcard (accessed via stockcard, F6 [Stats], F9 [Serial Nbrs]). If no serial number was entered at the time of the credit order the field will be blank and can be edited (F2 Edit Serial #) to add the correct details. Serial numbers are displayed numeric/alpha.