Using F3 Owe
Setting the quantity to 0 supplies the owe, it does NOT remove it.
The label on screen for the Rx will shows the balance.
But I don’t want it to show a ‘Balance’
|Outstanding OWE ||Balance or Supplied OWE|
10 Omeprazole Cap 10mg (OME) (OWE 7)
14 Candesartan cilexetil Tab 8mg (CAN) (Balance)
Owe: 10 (Given 28 Jul)
Use Clear Owes to remove an ‘outstanding’ or a ‘supplied’ owe.
Edit the Rx item, Use F10 Other and select the 7. Clear Owings option.
You will be asked to confirm that you want to Clear Owings Completely
NB: This is not intended primarily to be used to mark an owe as “never collected”. It is used most often retrospectively to simplify and resolve a claiming payment complexity. It makes the script appear as if the whole item was dispensed in one lot – i.e. there never was an owing.
BUT: If the owe was never supplied and IS cleared in this manner then the quantity on the Rx should also be edited to the quantity that was actually dispensed.