Min Reason Length


If you don't want your staff to enter any rubbish reasons, you can set a new "Min reason Length" option.

The number entered in this field will become the minimum VALID TEXT requirement in any of the Prompt Reason options throughout Retail - for those flag options set on page 1 of the General options (no sale, voids, edits, price override/discount), Reason fields that don’t require flags (petty cash, edit club card balances, journal entry) and the workstation F4 stock adjust option.


From the Main Menu:

  • 7 Administration, 1 Setup, 8 General Options
  • Select relevant options
  • Set the new 'Min reason length'



If the text is not of the specified length, it will give an error message.